Booking Companion
Terms of Service & SMS Conditions
Last updated: April 20, 2026
The service
Booking Companion is a software platform that lets independent operators (stylists, massage therapists, tattoo artists, dog groomers, etc.) accept appointment requests from their clients. Booking Companion does not process payments and is not party to any agreement between an operator and their client.
Operator accounts
By creating an operator account you agree that the information you provide is accurate, you are authorized to operate the business associated with the account, and you are responsible for the data you enter and the messages sent on your behalf to your clients.
SMS messaging program
Program name: Booking Companion appointment notifications.
Description: Transactional SMS messages related to appointment booking. Includes booking confirmations, decline notices, appointment reminders, reschedule notices, and operator notifications when a client requests a booking. No marketing messages.
Message frequency: Variable based on booking activity. Typical client receives 1–4 messages per appointment (confirmation, optional reminder, optional reschedule). Typical operator receives 1 message per booking request.
Message and data rates may apply. Standard carrier rates for receiving SMS apply; check with your wireless carrier.
How to opt out: Reply STOP to any message. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After opt-out you will receive one final confirmation and no further messages.
How to opt back in: Reply START to resume messages.
How to get help: Reply HELP to any message, or contact support at trivgar@gmail.com.
Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.
Eligible carriers: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS, Bluegrass Cellular, Cellcom, C-Spire, GCI, Inland Cellular, Nex-Tech Wireless, and other smaller US carriers.
Acceptable use
You agree not to use Booking Companion to send unsolicited messages, marketing or promotional messages outside the scope of appointment confirmations, content prohibited by carrier guidelines (SHAFT — sex, hate, alcohol, firearms, tobacco — when prohibited, illegal substances, etc.), or to harass any individual.
Service availability
The service is provided "as is" without warranty of any kind. We aim for high availability but make no uptime guarantee.
Liability
To the maximum extent permitted by law, Booking Companion's total liability arising out of or relating to the service is limited to the amount you have paid us in the 12 months preceding the claim, or $50, whichever is greater.
Termination
You may close your account at any time by contacting support. We may suspend or terminate accounts that violate these terms.
Changes
We may update these terms. Material changes will be communicated to active operators by email at least 14 days before they take effect.
Contact
Questions: trivgar@gmail.com